Why Should Shops Outsource IT?

Manufacturing is your business. Managing technology is not.

Technology undoubtedly plays a critical role in your business, powering the machining centers in your shop and the computers and equipment in your front office. There’s nothing worse than losing precious production time or goodwill because of technology issues.

Machine shops, contract manufacturers, fabricators and other manufacturing companies have very specific and important needs, like transmitting and receiving jobs to your machining centers. It’s crucial that your network, computers and systems are in good standing, always, whether you’re burning the midnight oil designing a client’s prototype, or up early to start the next process in a production job.

It’s crucial that your machining centers, computers and systems are in good standing, always.

Much of the data handled by your team is mission critical for you and your clients. Some of it may even be protected under Non-Disclosure Agreement (NDA).

  • Information security, and the prevention of any data loss, is important to your company’s reputation and success.
  • Ensuring you’ve got a reliable, top-performing network infrastructure at your shop should be a top priority. It should feel easy.

Outsourcing part, or all, of your firm’s technology management and support to an experienced, well-trained team – called IT “Managed Services” – is increasingly popular in the industry. Managed Services brings expertise and experience to your company, addressing your IT requirements, which can improve performance, reliability and security of your firm – often times at a lesser cost than employing full-time staff.


  • Your team is growing.

    New people, machines and locations require more IT support.

  • IT infrastructure is difficult to manage.

    Your current IT infrastructure is creating delays as your team works.

  • Your IT Department is maxed out.

    Your IT Department is maxed out.

  • Business continuity planning calls for secure and reliable technology management.

    Your data store is growing and requires better storage, retention, and business continuity policies (e.g., a solid backup and restore plan).

24/7 Network Monitoring, Bay Area San Francisco IT Help Desk Support Solutions Consulting

It is important to understand your business goals to maximize the value of your relationship with your Managed Services Provider (MSP). If any of these examples hits home, it makes sense to consider moving to a MSP. There are additional benefits in working with a LOCAL provider like Eaton & Associates, such as our abilities to warehouse and hand-deliver your equipment, as desired. Being local, we’re also able to visit your office if an issue calls for it. Give us a call and we’re happy to expand on the benefits of doing business with a local partner.


We understand your business. We make IT predictable, so you can focus on delivering for your customers.

  • We are a local team of Bay Area professionals.

    Eaton & Associates is in Burlingame and San Francisco, and we work with clients throughout the Bay Area. In addition to Managed Services, we provide a wide range of value-adding IT expertise, including IT project consulting and project management, procurement, and staffing.

    Having a local IT partner has many advantages. We’re able to be there in person when it makes most sense, and we’re able to leverage our local warehouse when your technology needs call for it.

  • Our services are tailored to your needs – not one-size-fits-all.

    We understand and manage machine shops’ unique technology needs, so your team can operate at its maximum potential without worry about technology issues.

  • We keep tabs on your IT infrastructure 24×7×365, with proactive remote monitoring and management.

    When a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.

  • We are your shop’s support system for getting issues resolved right away.

    We work beside you to ensure issues are addressed in a timely manner, so the shop and office staff can get back to work quickly.

Here are some of our IT services below. Don’t see what you need? Let us know.

  • Network Monitoring and Management

  • Endpoint Monitoring and Maintenance

  • Email Management Services

  • Shared Threat Analysis

  • Backup and Storage Management

  • Network Discovery and Assessment

  • Quarterly Business Reviews

  • Optimization and Quality of Service Reporting

  • Patch and Security Updates Management

  • Antivirus Scanning and Removal

  • Voice and Video Traffic Management

  • Firewall and Intrusion Prevention System