The Challenge

Ronald McDonald House (RMH) expanded thier services to a new location with the opening of the  RMH Mission Bay.  It’s critical for remote users to connect to the headquarters and utilize special applications that require very low latency.  Working within strict Health Insurance Portability and Accountability Act (HIPAA) guidelines in coordination with UCSF hospital, Mission Bay is no different, and with older server infrastructure, this was a real challenge for RMH.

The Solution

Eaton & Associates designed and deployed an optimal server hardware configuration that fits Ronald McDonald House’s needs and budget.  Eaton & Associates is also implementing a sound IT policy for the organization’s remote use needs while ensuring data integrity, business continuity, and 24/7 support.

The Outcome  

Ronald McDonald House now has full remote capabilities accessing server infrastructure effortlessly regardless of user location.  RMH Mission Bay staff are now able to perform all the required tasks without having to rely solely on a slower site-to-site VPN connection. The combination of the new network design and Eaton & Associates Managed IT Services and 24/7 support has helped Ronald McDonald House switch their IT to a vital asset in managing multiple locations.  

Does your organization need a formal IT service?  Contact us today at hello@eatonassoc.com or check out a list of services at Eaton Services

Eaton & Associates provided all IT, VOIP, and AV solutions for the new Exploratorium location at Pier 15. This included a new wired and wireless network, virtual server infrastructure, and state-of-the-art AV capability throughout the facility.

Information Technology Supporting Exploratorium Relocation EATON & ASSOCIATES COMPLETES RELOCATION AND BUILDING OF NEW IT INFRASTRUCTURE With the official reopening of the Exploratorium, a 330,000 square foot interactive science museum at their new location at Pier 15 along San Francisco’s downtown waterfront, Eaton & Associates (E&A) completes a successful design-build project of their IT infrastructure.

This follows similar E&A projects for the de Young Museum, Contemporary Jewish Museum, and the Museum of the African Diaspora (MoAD) all located in San Francisco.

Eaton & Associates is driven to create high customer loyalty. The selection of E&A was based, in part, on years of providing exceptional service to the Exploratorium as well as completing successful projects for other cultural institutions, city and county governments, nonprofits, and corporate clients. full-service solution:

design-procure-build PROVIDING FULL LIFE CYCLE CONSULTING SERVICES FROM CONCEPT THROUGH ONGOING MAINTENANCE DESIGNED FOR TODAY AND THE NEXT 10 YEARS As part of the $220 million retrofits of the 98- year-old pier.

E&A led the Exploratorium management team and IT staff through the process of designing and then implementing a fully redundant network infrastructure, virtual server hosting platform, and wireless network, along with directing the installation of the AV, ticketing, and Voice Over IP (VoIP) systems.

This not only met the needs of hundreds of current staff and thousands of daily visitors but was also designed to be scalable for anticipated needs over the next 10 years, all the while supporting the Exploratorium’s Net Zero energy use initiatives. COMBINING THE RIGHT TECHNOLOGY The new IT design includes network, security, wireless, data storage, and compute components from Cisco, Ruckus Wireless, Dell Compellent, and VMware as E&A technology partners.

Where possible, existing infrastructure equipment was incorporated to extend the Exploratorium’s budget.