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Battle-Tested Managed IT Since 1989

Plan for the best.
Ready for the worst.

When ransomware hits at 2am you need a team that's already solved it. 35 years of keeping Bay Area organizations running—no matter what.

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Years Battle-Tested
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Organizations Protected
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Fastest Full Recovery
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Offices Nationwide

We transform IT chaos into operational clarity

Helpdesk Tickets → Reports
Sound Familiar?

We've seen this movie before.

The Vendor Shuffle

Your MSP escalates to their MSP who escalates to a vendor who says "that's not covered." Meanwhile, you're down.

The Compliance Scramble

Audit in 6 weeks. Your IT team is already underwater. The spreadsheet tracking your controls is three versions behind.

The 3am Call

Server's down. Ransomware? Hardware failure? Nobody knows. Your IT guy is "checking on it" from his phone.

We've fixed all of these. Usually at 2am. Here's the proof.

Incident Response

When _ will you be ready?

The first 24 hours after an incident determine everything. See how chaos unfolds—and how prepared organizations respond differently.

Based on 35+ years responding to real incidents across 7 industries.

What We Do

Four pillars. One partner.

1

24/7 NOC
Support

Our Network Operations Center monitors your infrastructure around the clock, resolving issues before they impact your business.

Ticket Queue Live
Server Maintenance
Resolved
Network Latency
In Progress
Backup Verification
Resolved
Avg. Resolution < 15 min
2

Network
Monitoring

Real-time visibility into every device, every connection. We see problems before you feel them.

Network Status All Systems Go
247 Devices
99.9% Uptime
Bandwidth Usage 68%
3

AI-Powered
Automation

Intelligent workflows that handle repetitive tasks, so your team can focus on what matters.

Automation Hub 12 Active
Auto-Patching Last run: 2h ago
Security Scans Running now...
Hours Saved / Month 127 hrs
4

Security
Awareness

Your team is your first line of defense. We train them to spot threats before they click.

Training Dashboard Compliant
94% Completion
3% Phish Click Rate
SOC 2 Training Complete
HIPAA Awareness Certified
Data
AI
Network
Security
Servers
Cloud
Compliance
Endpoints
Eaton & Associates
The Firm

35 years.
Same mission.

Founded in 1990 as Eaton & Associates. Family-owned ever since. Bay Area headquarters with offices on the Central Coast, San Diego, and Boulder. One commitment for 35 years: when things break, we fix them. Fast.

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Years in Business
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Offices Nationwide
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Organizations Served
0/7
Support Available
John Eaton
Mo Shalabi
James Finley
Dion Nelson
Donna Jones
Gabby Nelson
Our team is always ready to help
How We Work

Chaos in. Clarity out.

We transform IT complexity into actionable insights and reliable systems.

What Clients Say

Trusted by organizations
who can't afford downtime.

Don't just take our word for it. Here's what our clients have to say about 35 years of showing up when it matters.

"Eaton & Associates brings the two most important benefits to a client that any business can provide: competitive pricing and excellent service."

MM

Mac McClelland

Wells Fargo

"We value their ability to assist with our technology questions, all remotely! Calls or chats to the help desk are answered promptly."

TB

Tiffany Buraglio

Regional Government Services

"E&A saved us countless hours and migrated us into a fully managed and monitored network infrastructure with an entire SOC team behind us."

SK

SeeChai Kwan

IT Director, Malcolm Drilling

Trust Signals

Compliance isn't a checkbox. It's how we operate.

SOC 2 Type II Certified - Verified by Vanta

SOC 2 Type II Certified

Third-party audited security and operational controls, verified by Vanta

CISSP

Information Systems Security

(ISC)²

CCNA

Cisco Network Associate

Cisco

CEH

Certified Ethical Hacker

EC-Council

PMP

Project Management Professional

PMI

AWS SA

AWS Solutions Architect

Amazon

ACSP

Apple Support Professional

Apple

Technology Expertise

From servers to AI agents.

VMware VMware
Dell Dell
HP HP
AWS AWS
Azure Azure
Google Cloud Google Cloud
Microsoft Microsoft
Cisco Cisco
Ubiquiti Ubiquiti
VMware VMware
Dell Dell
HP HP
AWS AWS
Azure Azure
Google Cloud Google Cloud
Microsoft Microsoft
Cisco Cisco
Ubiquiti Ubiquiti
Synology Synology
OpenAI OpenAI
LangChain LangChain
Windows Windows
Linux Linux
Docker Docker
Kubernetes Kubernetes
Python Python
Synology Synology
OpenAI OpenAI
LangChain LangChain
Windows Windows
Linux Linux
Docker Docker
Kubernetes Kubernetes
Python Python
Synology Synology
OpenAI OpenAI
LangChain LangChain
Windows Windows
Linux Linux
Docker Docker
Kubernetes Kubernetes
Python Python

The technologies we deploy across 500+ organizations.

Vendor-agnostic recommendations

Vendor-agnostic IT consulting tailored to your environment and budget. 35 years of seeing what actually lasts.

From legacy to cutting-edge

VMware migrations, Microsoft 365 rollouts, AWS infrastructure, and AI automation with Langchain. We bridge old and new.

Deployed and supported

Not just sold—installed, configured, monitored, and maintained. When something breaks at 2 AM, we're the ones who fix it.

Ready to stop worrying about IT?

Whether you're recovering from a crisis or planning to prevent one, let's start with a conversation.

No sales pitch. No pressure. Just answers.

Response within 24 hours
No obligation